1 reviews | Active since Aug 2018
False Advertising
I am very unhappy with Pick n Pay at Kwa Thema as there was an advert sent around for a discount on the Fourth Street wine to R30.00 ( with a picture showing the discount), when I arrived at the store the wine section gentleman did not even try to find out my query and just told me to go to the social media and complain as he will not help with my query about the One day Massive sale of the Fouth Street Wine to R30.00. I am very unhappy with how he treated and feel that he could have escalate my query instead he told me to go and do as I please. Very Horrible Customer Service
Good day Nosipho Dlamini,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
Please note the picture and the promotion we had for the one day sale the price for 4th street was R110 with a saving of R30.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Customer Care Team
Best regards,
Good day Nosipho Dlamini,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
Please note the picture and the promotion we had for the one day sale the price for 4th street was R110 with a saving of R30.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Customer Care Team
Best regards,
