1 reviews | Active since Jun 2014
i went to pick n pay in claremont.. there were items that were reduced.. i specifially wanted the huggies pull ups which were on the reduced table. i spoke to one on the pick n pay stuff which was working on the floor. The informed me that the huggies pull ups were reduced from R 85. 00 to R 43.00. i was very happy to hear that. to my surprise, when i got to the till. i was informed that the pull up were not R 43.00 but R 85.00. i informed the cashier that it was on the reduced table and i was informed that it was R 43.00. A supervisor named Kim was then called, she did not help me at all. she just said nappies are not reduced as left us standing there. im disgusted by the service i got and the false advertising that pick n pay has at their stores
Good day Nangamso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Claremont store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Nangamso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Claremont store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
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