False Advertising

Item: Pick n Pay
Rating: 1
Author: Gabriël Piek

Their advertised a Counter Point Spiral Hot Plate on their website for R119-00, normal price R179-00. Save R60-00. I drove all the way from Wonderboom South to Montana and was told that the price is R179-00 and the price on the website is only for online shopping. I waited 30 minutes for a very rude Store Manager to tell me this. No where on the website does it state for online shopping only!!!!!!! A waste of time and fuel....

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

05 Feb 2018, 15:45

Hi Gabriel,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for any inconveniences caused.

We are busy addressing this incident with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

Best regards,

Pick n Pay's reply05 Feb 2018, 15:45

Official

Hi Gabriel,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for any inconveniences caused.

We are busy addressing this incident with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

Best regards,

Gabriël Piek's updateReviewer Update

06 Feb 2018, 10:51

It is a week later with no resolution?

Gabriël Piek's update06 Feb 2018, 10:51

Reviewer Update

It is a week later with no resolution?