DS
Delia S

1 reviews | Active since Aug 2017

26 Aug 2017, 17:01

False advertising

On the 7th of July I went to Pick n Pay hypermarket Brackenfell, wanted to buy minion building blocks but of course they were out of stock. So then they advertise that you can take a rain check. It's now over a month later and still nothing last week Sat the manager said he would sort it out and get back to me. Monday he phones to tell me he can't find it at any store but will speak to the manufacturer and get back to me it's now Saturday and still nothing. Your customer service sucks and oh can you spell false advertising???

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Aug 2017, 10:28
Official

Good day Delia,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing this with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,