1 reviews | Active since Jul 2016

07 Jun 2015, 19:47

False Advertising!

I arrived at Pick n Pay wodmead earlier today in hope of purchasing a Hisense television that was on special. Upon arriving at the branch I noticed all the tvs that were currently on special had stickers on them saying you would receive various vouchers for purchasing them. The tv I was interested in clearly stated that I would receive a R300 voucher upon purchase. I bought my tv, but Ricardo refused to give the vouchers insisiting that the voucher were for display units only, even though his colleagues agreed with me! Its very disappointing to see this level of false advertising from pick n pay!

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Jun 2015, 09:11
Official
Hello Mike-Douw,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***