NM
Noxolo M

1 reviews | Active since Jan 2017

30 Jun 2017, 17:48

False advertising

<p>Pick n pay on their catalogue and on the shelf, it states that when u buy nutri kids 3+ powdered milk you get a free 200ml drinking milk. Ever Since this promo started they never had the free drinking milk they say they don't sell it. I finally decided to buy it with out the free drinking milk today and it cost more than what they advertise. I always buy my baby's food there it's the first time experiencing this.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Jul 2017, 08:55
Official

Good day Noxolo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas