False Advertising

<p>On Friday, 24th March 2017, I went to Pick n Pay in Van Riebeeck mall for the specails that was advertised in Kempton Express paper. When I got there the PnP cooldrink that was advertised was not the same price as per the paper. My husband and I spoke to the store manager, Abel and he said that he does not know about this special and he said if he could see the advert. I got my daughter to send me the advert via my phone so I could show the manager. I showed him the advert and then he said that I must bring the paper and come. Due to the time, the store was about to close, so we told the manager we will come tomorrow, Saturday 25Th March 2017. On Saturday I went back to the store with the paper and then the manager said that he still does not know about this special and that sometimes certain stores have different specials. I told him that I have been twice to this store for this special and I dont care whether this is a franchise store, family store or whatever they may call it as far as I am concerned, this is Pick n Pay and the paper clearly states that this speical is in Van Riebeeck Pick n Pay. He said that he cannot help me as he don’t know about this special. I requested the head office number to complain and he gave me his regional managers number. I did call the complaints number and spoke to Andile and he said that he will call me back after he contacts the store. I have not received that call as yet. I believe that if something is advertised, the customer should get it at that price. I still cant believe that after seeing the proof, I was still not given the item at the price that it was advertised in the paper. I am totally disgusted in the manner it was handled. Can A store manager not make a decsision? I am totally annoyed and demand that I get the price as per adverti*****t in paper. Furthermore this sale is valid until 29th March 2017. Please can someone look into this and get back to me............please.....</p>