NC
Neale C
1 reviews | Active since Mar 2012
03 Jan 2019, 22:51
False Adverti*****t
False advertising. On the 29th December I purchased 7 tins of tuna at the Boksburg Hyper. The advert said “buy any 7 for R100”. At the till I was charged between R16-99 and R18-99 per tin. I complained and the supervisor said the ones I bought are not on special. Yet they all came from the 1 basket placed in the isle by the tills. I took a photo as proof. This is totally unacceptable!
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Pick n Pay's replyOfficial
29 Jan 2019, 14:21Good day Neale,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to this post due to a technical error on this site. We have escalated this to our Smart Shopper Team to have 2493 point to your Smart Shopper card. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to this post due to a technical error on this site. We have escalated this to our Smart Shopper Team to have 2493 point to your Smart Shopper card. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply29 Jan 2019, 14:21
Official
Good day Neale,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to this post due to a technical error on this site. We have escalated this to our Smart Shopper Team to have 2493 point to your Smart Shopper card. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to this post due to a technical error on this site. We have escalated this to our Smart Shopper Team to have 2493 point to your Smart Shopper card. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,