1 reviews | Active since Sept 2011
False adverti*****t
<p>I saw an advert for a vodacom tablet at pick 'n pay pamphlet. I liked it cause it said you get the vodacom smart tab 2 3G for R899, and you get R150 voucher and R300 airtime. I went to pick 'n pay mall@reds on Monday afternoon, was assisted by Joyce. The service was terrible, dont even want to dwell much on that because it ended well. I did a purchase of two tablets which are described above. When i got home i realised that she didnt give me the two airtimes as per advert, i then called them in the morning of Tuesday and spoke to Elizabeth who aswered the phone. I told her my story and she said she will investigate and come back to me. She eventually came back and told me I need to buy R12 airtime for the R300 airtime to reflect (which was not part of the advert though). Fine! I did as i am told, I loaded R12 airtime and still did not receive the R300 airtime. I called back later and the phone was answered by Elizabeth again and i told her the airtime on both the tablets have still not reflected. This is false adverti*****t!!! I want my airtime or i will take these tablets back!</p>
Good day Mpho,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the issue with our management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Good day Mpho,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the issue with our management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Two week later still no help! Starting to give up.
Two week later still no help! Starting to give up.
