FALSE ACCUSATION & DISMISSIVE MANAGEMENT PICK & PAY HONEY JUNCTION

I need Pick n Pay to address a very disturbing incident that happened to me at one of your stores (Honey junction)today.

I walked into the store carrying an avocado that I had picked from a tree near my home. It was hard and clearly unripe. I walked through the store and then stepped out toward the liquor store when a security guard approached me and told me that a cashier had reported that I had ****** the avocado from the store.

Being accused of theft in public is humiliating. I immediately showed the avocado and asked to be told who made the accusation so that the situation could be cleared up.

The security guard refused.

I then went to the store manager Marius, expecting a professional response and a willingness to review the situation. Instead, I was dismissed and told that the matter would not be entertained. My request to review CCTV or properly investigate the accusation was brushed off.

This is extremely concerning.

I shop at this store regularly and I refuse to accept being treated like a ******** without evidence and then being dismissed when I ask for accountability.

I am asking Pick n Pay to: • Review the CCTV footage from the time of the incident • Investigate how and why this accusation was made • Accountability from the employee who reported that I had ******(Whom MARUIS is protecting) •Customer service training for your *********** “manager” MARUIS

Customers deserve dignity and fairness in your stores. I expect this matter to be taken seriously.

Customers deserve dignity and fairness in your stores. I expect this matter to be taken seriously.