MM
Monica M
1 reviews | Active since Apr 2014
14 Jun 2015, 12:53
False accusation and extreme rudeness!!!
I shop at Pickn'Pay almost daily for grocery and household stuff but after today I will rather shop somewhere else where I will not be falsely accused of *****ing stuff!! Iam a law abiding citizen have never even received a speeding ticket but today at PickNPay a security guard insisted I had ****** a radio. I was so humiliated and he didn't even show remorse even though he found the radio at the exact spot where I had found it!<br> <br> To make matters worst I was with my 9 year old son who had to listen to his mother being harassed this way. I'm in tears right now and I'm going to take further steps because I will not stand for such treatment!!!
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Replies (1)Pick n Pay's replyOfficial
15 Jun 2015, 09:53Hello Sontoz,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply15 Jun 2015, 09:53
Official
Hello Sontoz,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
