MT
Mzwanele T

1 reviews | Active since Jan 2018

31 Jan 2018, 13:46

**** advertising

Bought a cell c summit cellphone which was advertised during December that state if you buy their cellphone and Rica a new simcard and recharge with R50 airtime, you will be credited with a gig of data for the period of six months. I never received the data until today. Pick n pay said I must consult cell c while cell c staff knows nothing about the promotion. I feel like these people are running a **** adverti*****t.No one is willing to assist me,I have been ****** either by pick n pay or by cell c.

0
Replies (2)
Pick n Pay
Pick n Pay's reply05 Feb 2018, 16:31
Official

Good day Mzwanele,

Thank you for taking the time to write to us.

Apologies for the delay in response and poor service experience.

We have tried calling you on *** however your phone goes to voice mail therefore a message was left for you.

Kindly advise of the stores name to enable us to address your concerns.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

MT
Mzwanele T's update06 Feb 2018, 14:03
Reviewer Update
Good day,sorry that I didn't answer your call I bought the fone at the Kenilworth centre branch