Failure to explain the service

On 27 Feb 2016 at 18:07, I had 4 items to pay for, I didn't know the til takes only 3 items, the lady instead of explaining to me so that I choose which 3 items I want to buy, instead she sings a lotto song \thatha ma chance, thatha ma millions\" . as if I am taking chances I want to buy 4 items knowing that the til takes 3. When I asked her why didn't she explain to me she said I know, I asked her how do I know if you don't explain? She ignored me. PicknPay must train their staff especially in townships to respect their customers, they must not assume that we all know. They must always explain to customers even if they go to shops many times a day. <br> "