Failure to adhere to advertised shopping hours.

On 1 January 2016 I arrived at the Willows Crossing Pick n Pay just after 11h00. I found that the store was closed in spite of the notice at the entrance which clearly states that the store is open on Public Holidays. I reported this on-line to Pick n Pay via their website. I received an auto-reply thanking me for my comment and promising to get back to me. After a week I have had no reply from Pick n Pay. Clearly neither this store nor Pick n Pay value their commitment to their customers.