AJ
Abdul J
1 reviews | Active since Jun 2015
13 Aug 2015, 19:48
failed customer service
The staff was rude when i informed them politely the counter was dirty. When i presented my mobile application of my pnp loyalty card, they said that it was not allowed. I needed to have my physical card with me. This is counter productive as it does not embrace technology. Pnp derives a greater benefit of my data on the loyalty card than what i get as a customer. Ludicrous!
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Replies (1)
Pick n Pay's replyOfficial
14 Aug 2015, 12:40Hello Azizj,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply14 Aug 2015, 12:40
Official
Hello Azizj,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,