1 reviews | Active since Nov 2018
Extremely terrible service
Extremely terrible service. Account blocked for absolutely no reason where I have answered endlessly. I am waiting a week for you to phone me back. You provide pathetic service and I am disgusted for ever doing business with you. If you don't resolve my profile today, I will never set foot in Pick n Pay and will use Checkers as they are professional, something you are not. Products received from you had to be thrown away in a day. You block my account for suspicious activity for using my spouse credit card while we are married in community of property. You are pathetic . Since when are married couples not allowed to buy on each others cards, catch a wake up. RESOLVE TODAY we only buy on my profile and if you have an issue, then I gladly go to Checkers
Thank you for taking the time to write to us regarding your shopping experience.
Please accept our apologies for any inconveniences caused for the delay and lack of communication in this regard.
We have escalated your email and this complaint to our Online Team for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Thank you for taking the time to write to us regarding your shopping experience.
Please accept our apologies for any inconveniences caused for the delay and lack of communication in this regard.
We have escalated your email and this complaint to our Online Team for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
