1 reviews | Active since Sept 2013
Extremely rude service
<p>I was at the Pick 'n Pay Express this morning on Solomon Mahlangu (Pierre van Rynevelt) and when I asked for assistance in finding the tea the employee ignored me flat while sorting out the ice creams. I asked a second time and he did not even acknowledge me. After telling this to another employee and asking his assistance he also did nothing. He just called another employee. </p> <p>Finally the third one showed me where I could find the tea but by that time no one apologised or gave an explenation for this rude behaviour. I left all my groceries and will never again shop at Pick 'n Pay if this is how they treat their costumers.</p>
Good day Zandrea,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Zandrea,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
