1 reviews | Active since Feb 2019
Extremely Poor Customer Service at Pik n Pay Wonder Park Mall
I am so disgusted by the treatment I received at Pik n Pay at Wonderpark mall today. It is totally unacceptable to be told to start another line after standing 15 minutes in a que. I was standing in an ordinary que waiting to be assisted by a cashier. 15 minutrs later I am told by a Pik n Pay employee to go and stand in the '10 items or less que'. This very same person demanding me to go amd stand in this que told the cashier not to assist me. The nerve! And the cashier agreed ans blatantly told me there is nothing they can do i need to follow rules. What rules? If this was a rule it should be communicated to all customers. When a customer eneters PiknPay rhis should be on some notice board of some sort. Such rudeness! I have been a loyal customer to PiknPay for all these years and to be treated like this after all the support is utter nonsense! Word of advise, if tou have rules within the store that customers need to abide by communicate it to them effectively or youll lose a loyal customer just like you have me.
- Very Unhappy Customer
