Extremely ****ed

Extremely missed off !!!🤬🤬😡 Poor service from management and security. I was in the store in December 2025 and had thought that I had lost my card holder I know most of the staff there so I enquired the person that verified for me said that I had indeed left it there. I stated that I would come and collect it when I had a chance too as I live far from the store and only come after some time. Upon arriving on the 1st April the lady who assisted me tried my all means to retrieve my things but was sent from piller to post by security supervisor and store manager. I then requested to speak to the manager who never even attended to me only some new manager who couldn't even explain anything that makes sense only that things like cards and ID's are destroyed on whose authority cause they could've taken it to the bank and request that the bank should contact me and I would advise instead management takes it upon themselves to destroy or loose customer items...your management has to have some better procedure in taking care of people's items !! I'm very disappointed and upset cause now I have to go to each and every bank and home affairs to reapply...I've been a customers for years at the store but due to me leaving Joburg I don't often frequent there as much I've always considered PNP as family knowing that my things would be safe but I get this type of response from management and security.