LT
Lindsay T
1 reviews | Active since Nov 2020
07 Jun 2025, 12:19
Extremely disappointed in Pick n Pay ASAP.
I placed an order on Friday 6 June at 16:07. Payment went through immediately, and I received confirmation that delivery would happen the next morning at 07:30 — with no option to cancel and no warning about cut-off times.
Support was non-existent: no response to calls or emails. When my delivery arrived, my Burger Friday order was missing.
If the service can't deliver "ASAP", customers should be warned before placing the order and given a choice to proceed. The app and communication need serious improvement.
PS: The delivery driver was great — no fault of his. The issue is with the process and total lack of support.
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