Extremely disappointed and Disgusted !!!
Can I just say how dare you have expired goods on your shelves.
I'm not one to complain, I stand in your long/slow moving queues without hassle, I don't even complain when your long life milk expires after a week, but when you mess with my child's health.
That is going to far.
I bought the Creche Guard Vitamin off your shelf and started giving it to my son immediately; At the Promenade Mitchell Plain Pick n Pay, after giving it to him for 5 days I noticed him becoming cranky and decided to check the expiry date of the Creche Guard and to my surprise it expired Sep 2016. Are you kidding me Sep 2016? It's Nov 2017, what in God's name is this still doing on your shelf?
I spend over R2000 in your store every month and for you to try and poison my son? Are you for real?
This is very disturbing, honestly. Am I going to have to check the expiry date of everything I buy at your store now?
I am utterly disappointed and disgusted, that you people have products on your shelf that has expired over a year ago. This is coming from a loyal customer.
With all that said, I want a refund and a replacement creche guard that has not expired.
Sis !!!
Good day Courtney,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Courtney,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
