Extremely bad customer service

<p>I asked the pharmacist on duty (Sean) a simple question, but he suggested a process that was not possible & totally impractical. I challenged him that he didn't understand my question. He became very defensive & quite rude & short with me. I asked for his manager, who never even bothered to hear my side of the issue & said a complaint had never been lodged against Sean before and he would never give bad customer service. I challenged her as she hadn't even taken the trouble to listern to my side. I left the store extremely unhappy with the customer service I never received.</p>