rG
rafique G
1 reviews | Active since May 2014
13 Aug 2015, 19:05
expiry goods
My and I purchased a ****in mix (brand ****ins ) 3 days ago. Yesterday when she wanted to use it she noticed the date. She then went to the store to return it but didnt have a slip. The lady said that they couldnt help her as she had no slip. Now I am sure u can understand how my wife was fuming as she is pregnant and dnt have time for drama. My question to you is why have expiry product's on your shelves in the 1st place. What if she had to consume it and something happened to her and my baby. I am not someone to complain but I feel the service u gave was bad and will be looking forward to your response regarding this. Please email me on [Email Removed] or you can call me after 5pm.
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Replies (1)Pick n Pay's replyOfficial
14 Aug 2015, 12:22Hello raf1wp,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply14 Aug 2015, 12:22
Official
Hello raf1wp,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
