rG
rafique G

1 reviews | Active since May 2014

26 Aug 2015, 14:30

expiry goods

As I previously explained that we bought expired goods off the shelves in your canal walk branch. I am saddened by the fact that I was notified that management would get in contact with me regarding my complaint. 3 weeks later and guess what.... still no call or any form of apology. I am truly disgusted at the way my complaint has been handled or wait... not handled. I shop at your store to do my monthly shopping and to get odd and ends as I live in Kensington. Why are you forcing me to go shop elsewhere. Unfortunately you have left a bitter taste in my mouth and if this isnt sorted out I will take this a step further. Regards<br> Rafique Gool<br> ***

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Aug 2015, 15:33
Official
Hello raf1wp,

Thank you for your email communication, we do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***