1 reviews | Active since Dec 2010
Expired stock, lazy staff, missing price on item
Went into your store on the 16/06, really shocking state, bought 2 chocolate mousse Pick 'n Pay checked the date when I got home it expired on the 15/06 how do you sell stuff expired previous day. Bought chicken pieces at your hot foods waited in line 15 minutes as only one person serving she never bothered to get anyone else to assist, go to the bakery stand in another Q one person serving pathetic service. Go to the cheese fridge and pick up dairy belle 3 month matured cheddar no price no bar code, ask for a price and wait wait wait, get the cheese and its priced as Haloumi cheese, ask the staff member, manager said he must find the closest price.<br> I want to tell you that your staff the majority in that store are lethargic, arrogant and think they are doing you a ****ing favour when serving you. Your cashier was no better on the express checkouts either talking to 2 staff members while trying to concentrate on ringing up the purchases. I am not taking those desserts back you can send someone to collect them at my house with my refund.<br> Rather stop worrying about Brand Match and get your house in order. Oh and as usual managers 2 of them were sitting in the office.<br>
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Canal Walk Store.
We have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Canal Walk Store.
We have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***
