WB
Werner B
1 reviews | Active since Jul 2015
25 Jul 2015, 09:48
Expired stock 2 months on shelve
Bought 2 packets of hermes mini mallow cones. We just opened the packet last night to give our child one cone. Found that the mellow part was rock hard. Turns out the the expire date is two months back. I have never had this issue before at any other pick and pay. But this is not on.
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Pick n Pay's replyOfficial
27 Jul 2015, 09:59Hello Wimbos69,
Thank you for bringing this to our attention, and please accept our apologies for this poor product experience.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Thank you for bringing this to our attention, and please accept our apologies for this poor product experience.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply27 Jul 2015, 09:59
Official
Hello Wimbos69,
Thank you for bringing this to our attention, and please accept our apologies for this poor product experience.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Thank you for bringing this to our attention, and please accept our apologies for this poor product experience.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***