1 reviews | Active since Jun 2018
Expired products covered with me expire dates and sold
I am extreamly disappointed with pick n pay Cornubia, last night i bought cheese and wen i got home i found it was smelly, sticky and rotten i look at the expire date and fair enough it was the 5/07/18 which means according to that sticker it is not expired, after inspecting the product i found there was another sticker under the top 1 and when i peeled the top one off THE EXPIRE DATE WAS THE 23/06/2018 WHICH MEANS THAT THE PRODUCT HAS BEEN FOUND AND TAKEN INTO ACCOUNT THAT IT WAS EXPIRED BUT COVERED WITH A NEW EXPIRE DATE AND STILL SOLD TO CUSTOMERS KNOWING THAT IT IS ALREADY OFF. I EXPECT SOME SORT OF EXPLANATION!!!
Good day
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality. We have forwarded your complaint to the stores management team to address.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu
Good day
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality. We have forwarded your complaint to the stores management team to address.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu
