Expired product - Dairy

Message: I have purchased a product on the 19.02.2018 and only to discover that the product had already expired on the 10.02.2018 . I contacted customer care I was told by Khethiwe who was advised by her team leader that the matter am reporting has nothing to do with them since the product had already expired I must contact the store and only got told that I must come to get my refund not even showing any remorse about the matter. It is scary that an upmarket hypermarket keeps expired stock on shelves for such a long period and i already consumed another expired item purchased at the same time and got sick from it . This is extremely disturbing in such a life threatening situation it's totally unacceptable. My health is being put at risk and I believe the compliance is being compromised. Management also told me how they have a schedule of staff checking any expired stock and they ensure it's removed off the shelves so that makes me a **** CLEARLY that job isn't getting done 9 days after expiry ? Complete negligence