SM
Sakhi M
1 reviews | Active since Apr 2017
28 Oct 2019, 10:44
Expired Marinade
Yesterday i went to Pick n Pay to buy a marinade (spur rib), and I used it. Today me and my family were not feeling well so we've checked all the food that we ate yesterday. Only to find out that the marinade expiered long time ago, but it was still on the shelves. WHY????
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Pick n Pay's replyOfficial
28 Oct 2019, 13:24Good day Sakhi, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team. An email has been sent to you from our team with a complaints of illness form. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply28 Oct 2019, 13:24
Official
Good day Sakhi, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team. An email has been sent to you from our team with a complaints of illness form. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Best regards,