Expired Mageu on The shelf
Today at picknpay. I needed a pickup mageu drink. I grabbed a bottle. And as I sip. The Mageu was so bitter. I checked the expiry date. And it expired two days ago. I went to the manager to ask what are they doing on the shelf. I just got sorry sir pls take another one. I have been having a runny stomach since I got home. This is a health risk and for such a prominent store such as picknpay is not allowed. I have a video and picture recorded of this incident
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Pick n Pay's replyOfficial
22 Mar 2019, 16:15Good day Tumiso,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Pick n Pay's reply22 Mar 2019, 16:15
Official
Good day Tumiso,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.