JM
Julian M

1 reviews | Active since Nov 2017

30 Nov 2017, 16:13

Expired Lamb Sausages

I visited the Edenmeadows store on the 26th November to purchase lamb sausages as I had guests at my house that did not eat beef, I walked into the stored picked up a pack, paid and walked out. When I arrived home, i proceeded to open the pack for the braai and got a foul smell. On inspection of the pack label, i realised that the pack had expired on the 22 November and the pack date was the 17th November. This effectively means that this store did not check their shelves for 9 days. I find this absolutely distusting from one of the biggest retailers in South Africa. I do have proof of the pack if required.

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Dec 2017, 12:21
Official

Good day Julian,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas