LP
Lucinda P

1 reviews | Active since May 2015

08 May 2015, 16:15

Expired Juice for Kids in Fridge

I purchased a rascals fruit juice as well as other items for my godchild on Monday 27/04/2015 as we went for a picnic with family and friends. When we arrived at the Eco park in Green Point, I gave the juice to my 1 year old godchild to drink as she was thirsty and only to notice after she drank half of the juice that it was expired. I was very upset as Pick n Pay Express clearly does not check their goods and remove the expired things from their fridge. I contacted the call centre twice to complain about the situation but the Manager of the store has not contacted me as yet to apologise or give me a valid reason as to why there was expired juice in their fridge. Luckily my godchild did not get sick as I stopped her from drinking the juice early, if she had to finish it then she would have had a stomach bug or something.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 May 2015, 08:50
Official
Hello LucindaP06,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor quality of the product.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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