PP
Phd P

1 reviews | Active since Apr 2017

19 Mar 2019, 11:54

EXPIRED ITEMS STILL ON SALE AFTER EXPIRING DATE

Contact problems with items that are still on sale when they have expired. I bought fish on the 15 March, expired on 14 March. Had food poisoning. Told I can only claim if I went to a doctor. Really??? Like I would waste R650 going to a doctor, and my time for mild food poisoning. Fresh fruit and veg, cream, cheese and now fish. I had stopped buying fruit and veg for this reason. Guess I should stop buying from Pick n Pay all together

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Mar 2019, 14:30
Official
 
Good day  Phaedra
 
Thank you for taking the time to address your concerns with us.   
Kindly accept our apologies for unfortunate product experience. 
  
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management to address & they will correspond with you. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  
 
Kind Regards,  
Pick n Pay Team