CM
Carol M

1 reviews | Active since Sept 2013

12 Oct 2015, 12:24

Expired item on the fridge

I shop for my monthly groceries at PicknPay always and I trust that their items are always fresh. On the 24th of September, I went to PicknPay in Sharon Park as it is close to my parents house for my monthly groceries instead of Carnival where I usually shop. One of the items I purchased was the Enterprise Chicken spread. <br> I didn't check the expiry date as I didn't think that PicknPay are becoming like this other store where they leave expired items on the shelves. <br> <br> When I got home and wanted to use the product, I realised that the sell by date was actually 14th September. I asked myself what that product was still doing on the shelve if the sell by date has long passed especially for something as sensitive as a chicken product. <br> <br> I live in Boksburg and I cannot go back to Sharon Park to complain about this but I am seriously disappointed with PicknPay for this. <br> I just want an explanation as to why that product was still being sold knowing very well that the sell by date had long passed.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Oct 2015, 12:54
Official
Hello Bobo1234@,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***