Expired Goods Online Purchase

On June 16 2023 we placed an online order. We tend to run into continues issues with Pick & Pay ASAP. Its either they don't deliver at all, deliver someone elses goods, get our order wrong, missing items etc. However, this passed weekend was just the limit for me. We received goods that was reduced to clear but we got charged full price. To top it off, it expired already. Just imagen I gave this to my family. I had to drive to the store. The manager was Neil. He's a nice guy however I dont think he understood the seriousness of the situation. I was offered free butter and my money back for the butter. I felt like all the times Pick & Pay inconvenienced this outcomes wasn't salifying. I was contacted by Monique from ASAP who offered me R200 in points and a Voucher. Again, selling expired items as part of an online purchase is not a joke. My family was put at risk, I was inconvenienced where the entire point was convenience. Now I need to wait a week to get my money back???? I don't feel valued as a consumer!