RM
Refilwe M
1 reviews | Active since Jul 2018
15 Feb 2020, 09:59
EXPIRED GOODS
I went to Pick 'n Pay The Marc on Monday 3rd Feb 2020 to buy lunch. I then bought sour milk, jam as well as peanut butter for my son. My aunt yesterday then informs me my son seems to be having a funny fever since Tues 04th and throwing up only to find out it's the peanut butter. It seems as though it expired in DECEMBER 2019. I was in AWE, why is 2019 stuff still on the shelve?????? now I've been spending money on my GP only to find out it's the expired MF peanut butter!!!
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Pick n Pay's replyOfficial
18 Feb 2020, 12:47Good day Refilwe Mokone,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply18 Feb 2020, 12:47
Official
Good day Refilwe Mokone,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team