1 reviews | Active since Mar 2014
Expired Goods
I purchased a box of Bokomo Kreemy Meel yesterday 15 July 2015 from Pick and Pay Midway Mews and was just about to prepare it for breakfast this morning when I noticed that the BB date was 15/06/2015. I took back to the store today, not for a refund but for an exchange. I explained that I did not have the receipt as I threw it away yesterday. I am a frequent shopper at this particular store and go there 4 or 5 times a week. The supervisor called the manager who refused to assist me without a receipt stating I could have bought it anywhere else. I was appalled at this. So much for being a regular customer. I was accused of being *********. I didn't want money I wanted another pack of porridge. I suggest all the packs get attention as I wouldn't want another person to experience a similar fate.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
