KN
Khaye N

1 reviews | Active since May 2016

08 Jan 2018, 16:16

Expired goods

Today 08 Jan 2018 at 14:17 I visited Pick n Pay Pavilion to buy bread and Parmalat or C***** yoghurt. It is with great disappointment to tell you that the Parmalat product had expired and some to expire tomorrow 09 Jan. And the c***** had no date and I went thru fee without a date (please view your footage to confirm). We are loyal to pick and pay and we ask of you to show us some respect and appreciation. Spar has is also doin well but we still choose pick n pay. We request that you do not turn the brand to a Spade or China shop. You guys need to up your game please, you need to build your brand please.

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jan 2018, 09:31
Official

Good day Khaye Ntuli,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua