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mano P

1 reviews | Active since May 2014

13 Dec 2015, 12:36

Expired foods on shelf

PnP Kenilworth Centre busy with renovations and store is quite disorganized.<br> Went shopping on Sat 12 Dec 2015 and in the fridges ailse i picked up a foul smell. I wasn't able to detect which fridge it was coming from. Anyway, bought some fresh County Fair chicken pieces.<br> At home i detected the same foul smell but only realized it was the chicken when i was about to starting cleaning and cutting the pieces. It really was stinking.<br> Phone the store on Sunday and complained. When i gave them the sell-by date i realized that it was past its expiry date.<br> PnP sells goods that are past its expiry date. Shoppers be careful when buy fresh goods for consumption. Always check the date. The question i asked PnP is is the cold chain maintained even whilst renovations are in progress? They dont know

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Dec 2015, 11:13
Official
Hello concernstudent,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***