PT
Phila T

1 reviews | Active since Jul 2010

24 Jul 2017, 13:06

Expired Food sold & lack of feedback

<p>On the 14th/07/2017 I went to buy bread (SASKO) at the Pick n Pay at Madowpoint. I was stunned that they had fresh bread packed expiry date for on the 12th and it was the 14th. I appraoched the manager of the store who then spoke to his merchandisors. While i stood there listerning to the staff making alls rots of excuses and how often they receive exipred bad from SASKO, I asked myself does it have to wait for a complaint. I was promised by the manager of feedback and compansation, the merchandiser by the name of Thabo ********** 583 guaranteed me a call back from himself and Regional Manger on the 17th. Till todate 24/07/2017, silence is golden. Clearly they don't care.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Jul 2017, 15:53
Official

Good day Phila,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service & poor product experience.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas