lW
laken W

1 reviews | Active since Jun 2016

11 Nov 2016, 18:06

EXPIRED CHICKEN!!!!!!!!!!!!

<p>Pick 'n Pay has always been my family favorite supermarket. Both my husband and I have bought at Pick 'n Pay over many years and have known it to be the best since little kids! It's never a debate about where we are going shopping. From gaining points with our smart shopper card to the friendly service. Today however changed so much for us and how we feel about Pick 'n Pay! This afternoon we went to buy some chicken and to our shock and amazement, the chicken was completely off! I have no clue how long this chicken has been in the freezer as it ws marinated and caused a terrible odour whilst frying. It is absolutely disappointing and as a result, we will NEVER again shop at Pick 'n Pay due to this! Heartsore :(</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Nov 2016, 11:04
Official

Good day Laken,

Thank you for taking the time to address your complaint with us.

Please accept our sincere apologies for the poor product quality.

We are busy addressing this complaint with our Corporate Brands Team.

Kind regards,

Vanitha Venketas