DT
Dawie T

1 reviews | Active since Nov 2012

22 Mar 2016, 13:01

Expired cat food

I visited the Pick n Pay in Westgate on the 17 March 2016 .I bought cat food which was firstly not priced so I had too price check 3 types of cats with no assistants from any Pick n Pay clerk or supervisor . I finally got the cat food I needed and bought it and left for home .After a few days the cat started throwing up and didn't want to eat the food any more .So when I looked on the expiring date (15 March 2016 ) it was already expire2 days earlier .I returned the food on Monday (20 March 2016) and did get a refund and was told that the people responsible for checking the stock probably didn't do so .I am very discussed with this type of bad service standards and also that this food made my cat sick .Where I needed to take her to a vet for a shot. So indirectly Pick n Pay mad my cat sick for selling expired food.Not impressed and will not be shopping at Pick n Pay Westgate again.<br>

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Mar 2016, 13:18
Official
Hello Dawie82,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Cat food.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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