1 reviews | Active since Jul 2013
Expired Bakery products- Appalling!
Last night around 7pm I went into the store to purchase some goods, from the pay queue I noticed the Bakery and immediately saw the doughnuts! My 5 and 2 year old love the ring doughnuts, so I decided to get some for them. This was the worst doughnuts I have ever tasted in my life! I bought 4 ring doughnuts and 4 jam doughnuts!!! They were at least 4 days old, yet the sell by date is 30/1/2018! It was tool late for me to return them and when I called the store this morning to complain, I asked for the manager of the Bakery, someone answered the call and hung up. I called back 10 times after that and nobody answered. I was a loyal and regular customer at that store, I am now appalled by this! Is this what they do to their customers??? Is this the treatment we receive?
Our Corporate Brands Team has been alerted, they will send you an email requesting for more information to conduct an investigation. Please respond to the email send to you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Our Corporate Brands Team has been alerted, they will send you an email requesting for more information to conduct an investigation. Please respond to the email send to you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas