1 reviews | Active since Jan 2011
EXPIRED BABY PRODUCTS AND COLD MEATS
<p>I am a daily Pick n Pay client - and yesterday I found bottles of Purity Baby Milk on the shelf that had expired in October 2016. I have a baby and I almost bought that product. Luckily I checked the expiry date as 3 Days prior to this happening we bought a bottle of Purity Junior Pear Juice at the same Pick n Pay and when I wanted to make some juice for my baby I noticed the expiry date was in November, I did report both of these instances to the manager. Today to my utter dissapointment I wanted to buy Cold meat and when I took it of the shelf the expiry date was 26/12/2016. And it was a pork cold meat. So I took the Pick n Pay branded product from the shelf to bring to the manager. I then went to the deli section to go and buy sliced cold meat from there and to my disbelief there was a full cooked ham in the window with the expiry date of 02/01/2017. I proceeded to call the manager and to ask her to join me at the deli that I can show her. To my utter dissapointment the response that I got was that the manager who is responsible for this part of the store has not been in for the last 3 days, and that they are still recovering from the Christmas season so they are still in the process of looking at these things. SERIOUSLY - a manager not taking responsibility and blaming another manager that is not even on duty is unprofessional. So Pick n Pay is it OK for babies and clients to get food poisoning while your store managers blame other people and are still recovering from the Christmas season??????????? And I took photo's of the expired cold meats.</p>
Good day Marilize,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Marilize,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
