Exeptionnally rude manager. Stock not on sale as per the catalogue

Not only did Pick 'n Pay Carlton Center disappoint yesterday by not having all specials advertised (even though that stock was available, just not discounted as per the brochures that made me go there in the first place) but customers were left standing in long queues for a ridiculously long time (over 40minutes). I then walked up to a tall, big build gentleman whom I assumed was the shift manager even though he didn't have his name tag on. When I raised the issue of the long queue being serviced by only one cashier, he then told me that employees hadn't shown up for work yesterday. When I asked if they don't have a "Plan B" for such situations, he then sarcastically responded by asking me if he's supposed to go to each employee's home & drag them out to come to work. Needless to say I was disgusted by his "don't care attitude" and utter rudeness & total disregard for customers & our time. Miraculously a short while after I layed my complaint, a second till was opened. Guess he did manage to go "drag" an employee from their house to come to work after all 🙄🙄