Exchange

pick n pay liquor Hatfield Manager Lion refused to exchange a six pack of 0,0 percent beer after buying a booze of 900 rand same day after few hours of buying he referred me to her boss Adele service manager who Her phone was just ringing for two days and I contacted their call center they logged a complaint for me and it took 3 days I had to call them again to escalate and They send the complaint to the shop to the same manager I experienced the problem of exchange with and the same manager asked me what happened that day