SH
Sean H
1 reviews | Active since May 2015
12 Jan 2019, 13:11
Excess charge for buying beer
Bought 1 case of 24 x 500ml Castle Lite for R239, but they did not have another case, so I bought 2 packs of 12 x 500 ml Castle Lite which cost me R269! I paid R30 more for exactly the same thing - should not be allowed
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Replies (1)Pick n Pay's replyOfficial
22 Jan 2019, 13:41 Good day Sean,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply22 Jan 2019, 13:41
Official
Good day Sean,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
