PD
Princess D

1 reviews | Active since Oct 2016

12 Sept 2019, 20:01

Exceptional customer service

Lindiwe Dlamini showed me that there are still cashiers who can provide exceptional customer service to customers. She assisted me to a point where I left the store happy. Lindiwe greeted each and every customer that she was assisting irrespective of their age, she showed positive attitude. I bought eatable goods and 1 bleach, I only bought 1 plastic bag expecting her to put everything in the bag including bleaching instead she gave me a different plastic (small colourless) for bleach. Most cashiers do not do that they combine non food and food products in the same plastic. Beside the plastic story she is a great cashier because she showed positive attitude, made each customer felt important and appreciated and provided an exceptional customer service. Keep up the good work Lindiwe people like you are scarce, I will keep on buying at your store because of your great customer service!!!????????????????

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Sept 2019, 15:27
Official
Good day Princess, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team