Excellent social team

With the incredibly busy time last year some of my items weren't delivered or were broken after delivery. We order fairly often from them and this is the first time we've had items completely missing (that were still included on the invoice) or broken/damaged items.

I got in touch with the social team and they quickly got all of the information and logged a ticket for me. This was then later resolved and the appropriate money was also refunded.

Thanks Pick n Pay for having a super efficient social (twitter) team to follow up on issues like this!