sC
swann C

1 reviews | Active since Apr 2013

02 Sept 2015, 10:25

Excellent service to rectify previous problem

I thank some very efficient PnP staff members for excellent service in rectifying a previous online shopping del problem : Ms Marise Brown for arranging the prompt response. Ms Sumaya Dawson of the Online Shopp call centre for empathetic service and repeated assistance. Especially Ms Stienie Appies of the Online order / dispatch dept who was under pressure due to dept renovations, but ultimately rectified my del problem with great efficiency and excellent service ethic. PnP can be proud of those ladies wonderful service which confirms PnP's usual superb service levels. My faith in PnP is restored. And last but not least thanks to Hello Peter for providing this invaluable service to interact with the trade.

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Sept 2015, 11:24
Official
Hello savvy consumer,

Thank you for your communication about the customer service received.

We really appreciate this feedback.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***

Best regards,